FAQs


Q: What are Refractories?
Refractories are heat resistant materials used for lining a wide variety of high temp process equipment like boilers, furnaces, regenerative thermal oxidizers, dryers and many other type of units.

Q: What are refractories used for?
They are used for lining process units subject to extreme temperatures. They range in types from gunite, plastics, castables, brick & ceramic fibre.

Q: What does Kingdom Refra Offer?
We are a full service supplier, installer & contractor providing all types of refractory using only the highest quality materials and skilled personnel across the entire Kingdom of Saudi Arabia. We offer complete project management, engineered studies, and supply new process equipment. We also provide complete system rebuilds.

Q: What is the function of a Regenerative Thermal Oxidizer?
A RTO is a form of a pollution control unit. We not only provide maintenance on all types of Regenerative Thermal Oxidizers / Thermal Oxidizers but we also provide complete rebuild services. We offer a complete line of ceramic media. If your facility is in need of exceeding current air quality emissions let the Thermal team help you find the best Oxidizer for your needs.

Q: Tell me about your service specialization and employee responsiveness regarding an urgent need situation?
We have installers & fabrication house based in Central Region of the Kingdom and we are able to provide you a fast response and cost effective solutions to get your unit back online.

Q: What is a standard procedure that your company routinely encounters?
Safety is the standard that Kingdom Refra brings to the jobsite. We constantly deal with emergency situations and show up with all the equipment and materials needed to get your system running. We offer the fastest response time and best results.

Q: Are there any benefits to upgrade my current plants infrastructures?
Depending on the age of your equipment and the ROI on installing a new more efficient unit could be a huge savings. We offer new Boilers, Economizers, Heat Exchangers & Regenerative Thermal Oxidizer options as we work closely with many manufacturers.

Q: Why should a company trust Kingdom Refra for their needs?
We thrive on bringing the best product with the best price to our customers. Kingdom Refra is in this for the long haul and we want to be your service partner for more than a quick fix but for a long term relationship of quality installations and services.

Q: Who/What are the characteristics of many of your customers?
Kingdom Refra provides services to the Renewable Energy Sectors, Oil & Gas Plants, Power Plants, Foundries, Biomass/Incinerators, Chemical Processing, Iron & Steel Plant, Glass & Ceramic, Aluminum, Structural Brick & Clay etc.

Q: What type of businesses do they operate?
Typically our customers are Industrial, Refineries, Mining, Power Plants & Heavy Manufacturing.

Q: What type of specialty tools and equipment is your company proficient using?
We use the latest technologies and tools available in the marketplace and strive to find the best result/product for your system needs. We come completely self-contained ready to prove you the highest level of service!